Returns & Exchanges
At Mōmi, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure your experience is effortless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the items in their original Mōmi packaging and attach the prepaid shipping label provided via email.
Ship Your Return
Drop off your package at any authorized carrier location or schedule a pickup for maximum convenience.
Receive Your Refund
Once our quality team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing